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Thursday, November 30, 2006

Foursprung: Back again

Foursprung
A big SORRY to all of you!!

As you recognized Foursprung was not updated for several weeks thanks to my internet provider, the German 1&1 Internet AG.

I moved to a new city and announced my move weeks before it, but the company was not able to provide an internet connection until today. Every time I called their hotline with a charge on it (while "hot" is not really the right word for spending several minutes and Euros holding the line each time) to get information on when I would finally get an connection again I was told that they don't know anything in the most unfriendly way I ever experienced from a company that calls me a customer (unfortunately according to my contracts I have to stay a customer of them until 2008, but not a day longer). So if there is an award for the most unfriendly customer care and for worst customer service my nominees are for sure.

But for now we are back from a new location (Nuremberg in the heart of Bavaria, land of cars) with new tools (brand new MacBook Pro 15.4" Core 2 Duo) to provide you with the latest in automotive gadgets. Sorry for any inconvenience in the last weeks and thanks for staying with us!

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